Buying from our North American Warehouse
We have been shipping coffee direct from origin to North America since 2006, and we’re steadily increasing our portfolio as we expand our customer base.
If you have any questions that aren’t covered below or would like to discuss your order further please don’t hesitate to get in touch.
For customers in the USA and Canada, there is no minimum order size, and we are happy to deliver less than full pallet orders. However, we can’t deliver less than full bag quantities. You can pick and choose any selection of coffees to make up your order (full bag sizes only).
We’re happy to advise you on planning your pallet to include a selection of new and recent arrivals, single origin coffees and components for espresso blends.
Customers in Canada may also chose to order from our entire portfolio in the UK warehouse for delivery by sea or air. We have negotiated competitive rates with a number of freight forwarders. We regret that, due to customs regulations, we are unable to offer deliveries out of the UK for customers in the USA.
How long will it take?
How long it will take depends on your location. Please contact us for more information.
What will it cost me?
We manage our inventory very carefully and our coffees turn over very quickly. Just as our list of available coffees is updated on a regular basis, prices can also change depending on time of year, availability, etc. The price ranges below will be useful for you in your business planning:
If you are new to roasting, please get in touch around 3-4 weeks before your roaster is installed and you’re ready to start roasting, and we can provide you with a full and up-to-date listing of all our green coffees.
For first-time customers, our terms are ‘payment in advance’ of delivery. We are happy to discuss credit terms for future orders.
Can you send me some tasting samples?
Yes and no! We are able to supply selected samples, based on availability and overall cost. We would advise you to first talk through the coffees that interest you with one of our cuppers, then request samples of anything you’re not sure about.